Start by asking the business to resolve the problem. If that does not work, New Jersey Consumer Affairs provides a general complaint route for businesses and separate routes for licensed professionals, investments, and Lemon Law matters. Explain what happened, identify the business, describe your attempts to resolve it, and state the result you want. Include copies of relevant receipts, contracts, or warranties rather than originals. Avoid unnecessary sensitive personal information because complaint material may be subject to public disclosure.

What to do next

Found an outdated link or a detail that needs checking? Let us know.