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Utilities

Can New Jersey utilities shut off service during the winter?

Practical guidance, useful next steps and official sources for New Jersey residents.

NJBallot Resident Resources

New Jersey's Winter Termination Program protects qualifying residential customers from certain utility shutoffs between November 15 and March 15. Eligibility includes specified benefit recipients and people unable to pay because of circumstances beyond their control. Contact your utility to request protection; do not assume it has been applied automatically. The program does not erase unpaid bills, so ask about payment arrangements and assistance too. Confirm the rules for your utility and the upcoming winter season.

What to do next

Contact the utility to request Winter Termination Program protection and confirm eligibility.

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